PRIVACY POLICY
This Privacy Policy explains how Nureine Unipessoal Lda, trading as The Essential Company ("we", "us", "our"), collects, uses, and protects personal data submitted through this website.
We are committed to protecting your privacy and to handling your data in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679 — "GDPR"), Portuguese Law No. 58/2019, and other applicable data protection legislation.
1. WHO WE ARE
Nureine Unipessoal Lda
NIPC: 519368231
Registered at the Conservatória do Registo Comercial de Lisboa
Email: contact@thessentialcompany.com
Phone: +351 935 328 310
For any privacy-related enquiry, you may contact us at the email address above.
2. DATA WE COLLECT
We may collect the following categories of personal data:
a) Information you provide directly:
- Name, email address, phone number, and any other contact details you submit through enquiry forms, viewing requests, seller valuation requests, contact requests, or our private list sign-up.
- Information about properties you wish to acquire, dispose of, or learn more about — including location, estimated value, property type, and any context you choose to share.
- Documents or images you choose to upload in connection with a valuation or property enquiry.
- Any further information you choose to share with us during our communications.
b) Information collected automatically when you browse this website:
- Technical data such as IP address, browser type, device type, operating system, and pages visited.
- Cookie data (see our Cookies section below).
We do not knowingly collect personal data from individuals under the age of 18.
3. HOW WE USE YOUR DATA
We process your personal data for the following purposes:
- To respond to your enquiries, viewing requests, and valuation requests.
- To provide advisory services in connection with the acquisition or disposal of property.
- To assess and qualify enquiries from prospective buyers and sellers.
- To send you, with your explicit consent, communications regarding properties, market context, or services that may be of interest.
- To improve this website and the quality of our services.
- To comply with legal and regulatory obligations applicable to real estate advisory and mediation activity in Portugal.
- To prevent fraud and protect the security of this website.
4. LEGAL BASIS FOR PROCESSING
We process personal data on the following legal bases under the GDPR:
- Your consent (Article 6(1)(a)) — when you tick a consent checkbox or sign up to our private list.
- Performance of a contract or pre-contractual measures at your request (Article 6(1)(b)) — when you ask us to assist with a property enquiry, viewing, valuation, or transaction.
- Compliance with legal obligations (Article 6(1)(c)) — including obligations under Portuguese real estate, tax, and anti-money-laundering legislation.
- Our legitimate interests (Article 6(1)(f)) — for example, to improve our services or protect the security of our website, balanced against your rights and freedoms.
5. SHARING YOUR DATA
We do not sell or rent personal data. We may share your data only with:
- Trusted service providers who help us operate this website and our communications (for example, hosting, email delivery, and analytics providers), under appropriate data protection agreements.
- Professional partners involved in a specific matter at your request (for example, lawyers, notaries, financial institutions, or fellow real estate professionals), only with your knowledge and where necessary.
- Public authorities or regulators where required by law.
This website is hosted on infrastructure provided by Shopify Inc., which acts as a processor of certain technical data on our behalf. Any data processed by Shopify in this capacity is handled under Shopify's own security and data protection commitments.
Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with the GDPR.
6. DATA RETENTION
We retain personal data only for as long as necessary for the purposes described in this policy, or as required by Portuguese law (including tax and anti-money-laundering retention obligations). When data is no longer needed, it is securely deleted or anonymised.
7. YOUR RIGHTS
Under the GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data ("right to be forgotten"), subject to legal retention obligations.
- Restrict or object to the processing of your personal data.
- Request portability of your personal data.
- Withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at contact@thessentialcompany.com.
You also have the right to lodge a complaint with the Portuguese Data Protection Authority — Comissão Nacional de Proteção de Dados (CNPD) — at www.cnpd.pt.
8. COOKIES
This website uses cookies and similar technologies to ensure the website functions properly, to remember your preferences, and to analyse how the website is used. You may accept, reject, or manage cookies through the cookie banner displayed on your first visit, or through your browser settings.
Some cookies are strictly necessary for the website to function and cannot be disabled. Other cookies (analytics, performance, marketing) are only set with your consent.
9. SECURITY
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.
11. CONTACT
For any question regarding this Privacy Policy or how we handle your personal data, please contact:
Nureine Unipessoal Lda
Email: contact@thessentialcompany.com
Phone: +351 935 328 310